om777 Privacy Policy

1. Introduction and Scope

This Privacy Policy governs the collection, use, storage, disclosure, and protection of personal data by om777 in connection with the operation of the om777 online casino and sports betting platform available at om777.ws. The policy applies to all users of the platform, including registered players, unregistered visitors who browse the site, and any individual who contacts om777 support. It covers personal data collected through the om777 website, mobile-optimised browser experience, and any associated communications channels including email and live chat.

om777 processes personal data only for the purposes described in this Policy and retains it only for as long as is necessary for those purposes or as required by applicable law. We do not process personal data in ways that are incompatible with the original purpose for which it was collected. This Policy is reviewed and updated periodically to reflect changes in our data practices, platform features, or applicable legal requirements.

2. Personal Data We Collect

om777 collects personal data through several channels: directly from you when you register, make a deposit, place a bet, or contact support; automatically when you interact with the platform (device and usage data); and from third-party payment providers during transaction processing. The table below summarises the categories of personal data we collect.

om777 does not collect or process special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, unless specifically required by law or expressly provided by you for responsible gaming self-assessment purposes.

3. How We Use Your Personal Data

om777 uses the personal data it collects strictly for the purposes set out in this Policy. We do not use your data for purposes that are incompatible with the original reason it was collected. The primary purposes for which om777 processes personal data are as follows:

• Account management and player support: to create and maintain your om777 account, process your login, manage account settings, respond to support queries, and communicate account-related notifications to your registered mobile number and email address.
• KYC and identity verification: to verify your identity, age (21+), and payment method ownership as required under our responsible gaming obligations and anti-money laundering (AML) compliance programme.
• Payment processing and fraud prevention: to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods; to detect and prevent fraudulent transactions, chargebacks, and money laundering activity.
• Responsible gaming monitoring: to monitor your gaming activity for indicators of problem gambling behaviour, apply deposit limits, session limits, and self-exclusion restrictions, and to provide responsible gaming interventions where our systems identify a potential concern.
• Platform security and integrity: to protect the om777 platform from unauthorised access, hacking, bot activity, collusion, and other forms of abuse; to investigate suspected breaches of our Terms and Conditions; and to share data with payment providers and authorities where required by law.
• Service improvement and personalisation: to analyse aggregated usage data to improve platform performance, identify popular game categories (slots, cricket betting, live casino), fix technical issues, and where you have given consent, to personalise promotional offers to your preferences.

4. Legal Basis for Processing Your Data

om777 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: processing is necessary to perform the contract between you and om777 (i.e. to operate your account, process your bets and deposits, and provide the services described in our Terms and Conditions).
• Legal obligation: processing is necessary for om777 to comply with applicable legal requirements, including anti-money laundering regulations, age verification requirements, and obligations to cooperate with law enforcement or regulatory authorities.
• Legitimate interests: processing is carried out for om777's legitimate business interests (e.g. platform security, fraud prevention, responsible gaming monitoring, service improvement) provided those interests are not overridden by your data protection rights.
• Consent: where om777 seeks to use your data for purposes beyond those strictly necessary (for example, to send you personalised promotional offers by SMS or email), we will seek your explicit consent at the relevant point. You may withdraw consent at any time by contacting [email protected].

5. Payment Data and Financial Information

om777 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a payment, the transaction is processed by the relevant payment provider (bKash, Nagad, Rocket, or a card processing gateway) and om777 receives a transaction confirmation reference and your registered payment account identifier (e.g. your bKash mobile number). om777 does not receive, store, or process your full card number, card CVV, or online banking password. These details are handled exclusively by the payment provider on their own secure infrastructure.

All financial transaction records associated with your om777 account (deposit amounts, withdrawal amounts, bonus credits, bet histories) are stored securely on om777 servers and retained for a minimum of five years as required for AML compliance and financial audit purposes. This data is accessible only to authorised om777 personnel and, where required by law, to regulatory authorities or law enforcement agencies.

6. Cookies and Tracking Technologies

om777 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, detect fraud, and analyse how players use the site. Cookies are small text files placed on your device by your browser. The following categories of cookies are used on om777.ws:

• Essential cookies: strictly necessary for the platform to function. These include session authentication cookies, security tokens, and cookies that remember your language preference and account login state. These cannot be disabled without breaking core platform functionality.
• Analytical cookies: used to collect aggregated, anonymised data about how users interact with om777 (pages visited, session lengths, device types). This data helps us identify technical issues and improve the platform. No personally identifiable information is shared through analytical cookies.
• Functional cookies: used to remember your preferences such as your chosen language (English or Bengali), preferred payment method, and notification settings. Disabling these cookies may affect your experience but will not prevent you from using the platform .

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging into your om777 account and using core platform features. om777 does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks.

7. Sharing Your Personal Data

om777 does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose:

• Payment processors and financial partners: we share transaction reference data and account identifiers with bKash, Nagad, Rocket, Upay, and card payment gateways solely for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game and platform technology providers: licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymised session data to ensure game integrity and RNG certification compliance. These providers do not receive your identity or payment data.
• Legal and regulatory authorities: om777 will disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required to do so by applicable law, court order, or lawful authority. We will notify you of such disclosure where legally permissible.
• Fraud prevention and AML partners: where we detect suspicious activity, we may share relevant transaction data and account information with anti-fraud service providers or financial crime compliance services to prevent money laundering and protect our player community.

om777 requires all third parties with whom personal data is shared to implement appropriate technical and organisational security measures to protect that data. We do not permit third parties to use your personal data for their own marketing purposes.

8. Data Retention

om777 retains personal data for no longer than is necessary for the purposes for which it was collected or as required by applicable law. The following general retention periods apply: account data and KYC records are retained for a minimum of five years from the date of account closure to comply with AML and financial record-keeping requirements; financial transaction records are retained for a minimum of five years; usage and technical data are retained for up to 12 months; support communications are retained for up to 24 months.

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Where you request early deletion of your data, om777 will comply to the extent permitted by law; however, data that is required to be retained for AML, fraud investigation, or legal proceedings cannot be deleted early on request.

9. Data Security

om777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include: SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage of account credentials using industry-standard hashing algorithms; multi-factor authentication options for account access; regular security audits and penetration testing of our platform infrastructure; access controls ensuring that personal data is accessible only to authorised om777 personnel on a need-to-know basis; and secure data centre facilities with physical access controls.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, om777 will notify affected players as soon as reasonably practicable and take immediate steps to contain and remediate the breach. Players are also responsible for maintaining the security of their own account credentials and should use a strong, unique password and never share their login details with any other person.

10. Your Data Rights

As a user of the om777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account details. We will respond to all data rights requests within a reasonable timeframe.

• Right of access: you have the right to request a copy of the personal data om777 holds about you, including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right of rectification: you have the right to request correction of any inaccurate or incomplete personal data om777 holds about you. If your registered contact details change, please update them through account settings or notify support.
• Right of erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations and cannot override data that must be kept for AML or fraud investigation purposes.
• Right to restrict processing: you have the right to request that om777 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you do not want the data erased.
• Right to object: you have the right to object to processing of your personal data where om777 is relying on legitimate interests as the legal basis. You also have the right to object to direct marketing at any time by contacting [email protected].

om777 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive. We reserve the right to verify your identity before processing any data rights request to protect against unauthorised access to personal data.

11. Children's Privacy and Age Restriction

The om777 platform is strictly restricted to adults aged 21 years and above. om777 does not knowingly collect personal data from individuals under the age of 21. Registration by minors is prohibited. If om777 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately closed, all associated funds will be forfeited, and the data will be deleted in accordance with applicable law. If you believe a minor has registered on the om777 platform, please report it immediately to [email protected].

12. Third-Party Links and External Services

The om777 platform does not contain links to third-party websites for commercial or advertising purposes. Any game studios or payment providers whose services are integrated into the om777 platform operate under their own privacy policies, which govern the data they collect during their service delivery. om777 is not responsible for the privacy practices of third-party game studios or payment providers. Players are encouraged to review the privacy policies of bKash, Nagad, Rocket, and other payment partners before using those services.

13. Changes to This Privacy Policy

om777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. The revised Policy will be posted on this page with an updated Last Updated date. Where changes are material, we will endeavour to provide notice via the platform or by email to your registered address.

Your continued use of the om777 platform following any amendment to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to an amended Policy, please cease using the platform and contact [email protected] to request account closure and data deletion in accordance with your rights under Section 10.

14. Contact and Data Protection Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by om777, please contact our support team using the details below. All privacy-related enquiries are handled with priority and confidentiality.